 Where can I pick-up/return/exchange OpenBand set-top equipment?
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Customers can return, pick-up and exchange set-top equipment at OpenBand's Potomac Club Office within Lansdowne on the Potomac.
Address: 43459 Riverpoint Drive
Lansdowne, VA 20176
Phone: (703) 726-0414
Hours: Monday thru Friday
9 a.m. to 1 p.m., and
2 p.m. to 6 p.m.
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Why is Professional Installation required for CableCards?
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| CableCards and Digital CableCard-ready televisions are new products. Certain compatibility issues still exist and often cause difficulties during installation. Presently, OpenBand streamlines this installation process by only distributing CableCards with Professional Installation. OpenBand is consistent with the industry practices adopted by other cable operators. OpenBand will only waive the installation fee for the initial service activation, when a professional technician is already on
-site. |
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