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FAQs & HOW TOs
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Television Programming
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FAQs & HOW TOs Main Page
HOW TOs: Television Programming
Video On Demand (VOD) Frequently Asked Questions
Parental Controls

Channel Line Up
View Channel Line Up: Lansdowne and Broadlands
View Channel Line Up: Leisure World
View Channel Line Up: Broadlands Apartments

Equipment
Where can I pick-up/return/exchange OpenBand digital video equipment?
SA Interactive Programming Guide Information (All SA Models)
What is the cost for OpenBand digital video equipment?

CableCard
What is a CableCard?
Can I use a CableCard?
Does a CableCard work just like a set-top receiver?
Can I purchase a CableCard?
How do I install a CableCard?

Standard Digital Set-Top Receivers
Explorer 2200 - User's Guide

High Definition Set-Top Receivers
Explorer 4652HDC - Users Guide
Explorer 4250HDC- User's Guide
Explorer 3250HD - User's Guide
Explorer 3250HD - Set Up Wizard

Digital Video Recorder (DVR) Set-Top Receivers
Explorer 8652HDC Users Guide
Explorer 8300HDC - User's Guide
Explorer 8000-Series (8000,8300, etc.) Users Guide
Explorer 8300HD - Connecting the Receiver
8300-Series DVR - Getting Started Guide

Digital Terminal Adaptor (DTA) Equipment
DTA Quick Reference Guide
I tune local HD channels (NBC, CBS, etc.) with my own digital tuner (HDTV). Will I lose those channels if I install a Digital Terminal Adaptor (DTA)?

Remote Control Equipment
All-Touch 2300 Remote Control - User's Guide
All-Touch 8400 Remote Control - User's Guide
All-Touch 8550 Remote Control - User's Guide
All-Touch 8560 Remote Control - User's Guide
Digital Terminal Adaptor (DTA) Remote Control User Guide
Related Links
International Programming
What is on HD?


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Equipment

What is a CableCard?

A CableCard is a small one-way device that can be used with CableCard-compatible host equipment, such as a digital-cable-ready (DCR) TiVo or television, to tune digital cable signals. A CableCard module allows the reception of encrypted digital cable programming without the need for a traditional set-top receiver.


Can I use a CableCard?

To use a CableCard, you must have a digital-cable-ready (DCR) host device, such as a CableCard-compatible Tivo or television. A CableCard module can be inserted into the digital-cable-ready device to receive one-way digital cable signals, without the need for a traditional set-top box.


Does a CableCard work just like a set-top receiver?

Customers may use a CableCard, in a compatible retail device, to tune digital programming. The CableCard will receive one-way digital cable channels, similar to a set-top receiver. However, CableCard will not provide access to video on demand (VOD) and pay-per-view services or provide set top features such as interactive programming guide (IPG).


Can I purchase a CableCard?

While CableCard-compatible host devices are available through retail stores, CableCard modules are only available from cable system operators. OpenBand leases CableCard modules for a nominal monthly fee. A CableCard can be provided as part of a professional installation or self-installation.


Where can I pick-up/return/exchange OpenBand set-top equipment?

Customers can return, pick-up and exchange set-top equipment at OpenBand's Potomac Club Office within Lansdowne on the Potomac.

Address: 43459 Riverpoint Drive

Lansdowne, VA 20176

Phone: (703) 726-0414

Hours: Monday thru Friday

9 a.m. to 1 p.m., and

2 p.m. to 6 p.m.


What is the cost for OpenBand digital video equipment?

Customers may lease a variety of digital video equipment from OpenBand. The following 2011 rates apply:

Digital Terminal Adaptor$1.99/mo
CableCard$1.99/mo
Basic (SD) Set Top$4.99/mo
High Definition (HD) Set Top$10.99/mo
HD Digital Video Recorder (DVR)$15.99/mo

Some digital video equipment may be provided to customers within the bulk-service package offered in their community. Customers should speak to their community association or Customer Service for more information on provided equipment.


Equipment lease fees are subject to change.

I tune local HD channels (NBC, CBS, etc.) with my own digital tuner (HDTV). Will I lose those channels if I install a Digital Terminal Adaptor (DTA)?

The unencrypted local HD channels remain on the OpenBand system. The Digital Terminal Adapter (DTA), however, does not support HD signals. OpenBand does offer HD set-top receivers for a monthly lease fee. You may continue to receive the basic analog channels + local HD channels without using OpenBand equipment. Most digital channels, however, will not be accessible.


To tune the basic digital channels (ch. 3-78) using DTA equipment and the local HD channels from your HDTV, your television must have multiple RF input connections or you must use an A/B switch. In either case, you would use a 2-way splitter on the cable feed. View/print detailed instructions.

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